Colombo, Western Full-time Negotiable Applications Closed🎧 Customer Service

Job Overview

World Travel Island (WTI) is a leading player in the travel industry, specializing in worldwide airline ticketing, visa assistance, and both inbound and outbound travel operations in Sri Lanka. Committed to providing seamless travel experiences, WTI offers a range of services including ticketing, hotel packages, and tour arrangements. Leveraging advanced technology, WTI prioritizes affordability and accessibility, ensuring secure and hassle-free travel for clients. The organization takes pride in its role as a trusted partner for connecting travelers with their dream destinations.

Key Responsibilities

As a Corporate Visa Executive, you will be responsible for managing and processing visa applications for corporate clients, ensuring all documentation and compliance requirements are met. You will work closely with clients to guide them through the visa process, offering expert advice and support to ensure a smooth and efficient experience.


Visa Application Management:

  • Handle end-to-end visa processing for corporate clients, including documentation, submission, and follow-ups.
  • Review and verify client documents to ensure accuracy and compliance with visa requirements.
  • Stay updated on visa regulations, requirements, and changes for various countries.


Client Support:

  • Provide expert guidance to corporate clients on visa types, requirements, and application processes.
  • Respond promptly to client inquiries and resolve issues related to visa applications.
  • Offer personalized solutions to meet client-specific visa needs, including urgent or complex cases.


Documentation & Compliance:

  • Prepare and organize all necessary documents for visa applications.
  • Ensure compliance with embassy, consulate, and government requirements.
  • Maintain accurate records of all visa applications and client interactions.


Coordination:

  • Liaise with embassies, consulates, and visa processing centers to facilitate applications.
  • Collaborate with the sales and operations teams to support client travel arrangements.


Reporting:

  • Provide regular updates to clients on the status of their applications.
  • Generate reports on visa processing timelines and outcomes for internal and client review.

Qualifications & Requirements

  • Bachelor’s degree in Travel, Hospitality, Business, or a related field (preferred).
  • Previous experience in visa consultation or travel services is an advantage.
  • Strong knowledge of visa requirements and procedures for corporate travel.
  • Excellent organizational and time-management skills.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in Microsoft Office and familiarity with visa application tools or portals.
  • Attention to detail and a commitment to delivering excellent service.

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Company Information

 WTI (World Travel Island)
WTI (World Travel Island) 🏨 Hospitality & Tourism

World Travel Island stands as a prominent player in the travel industry, excelling as a Worldwide Airline ticketing Agency with B 2 B customer, Auto ticketing portal, an inbound and outbound travel operator in Sri Lanka. With a dedicated focus on arranging visas, tickets, hotel packages and tour packages, we seamlessly connect travellers to their dream destinations. We are democratising travel services by reducing cost, and barriers to entry by levelling the playing field in a secure and responsible way using technology. We take pride in our ability to provide comprehensive travel solutions and ensure hassle-free experiences for our clients.

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Posted Mar 28, 2026
🎧 Customer Service

Applications Closed

The deadline for this position has passed. Check the company page for new openings.

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