Senior Corporate Travel Executive
WTI (World Travel Island)Job Overview
World Travel Island (WTI) is a leading player in the travel industry, specialising in worldwide airline ticketing, visa assistance, and both inbound and outbound travel operations in Sri Lanka. Committed to providing seamless travel experiences, WTI offers a range of services including ticketing, hotel packages, and tour arrangements. Leveraging advanced technology, WTI priorities affordability and accessibility, ensuring secure and hassle-free travel for clients. The organisation takes pride in its role as a trusted partner for connecting travelers with their dream destinations.
This is a full-time, on-site role for a Senior Corporate Travel Executive located in Colombo. The ideal candidate will have a strong background in managing corporate travel arrangements, GDS proficiency, and the ability to deliver exceptional service to business clients. You will be responsible for handling end-to-end travel requirements for corporate accounts, ensuring efficiency, cost-effectiveness, and a seamless travel experience.
Key Responsibilities
- Manage all aspects of corporate travel including flight, hotel, transport, and visa arrangements.
- Handle reservations, ticketing, reissuances, cancellations, and refunds using GDS systems.
- Provide clients with the most cost-effective and convenient travel options based on corporate travel policies.
- Build and maintain strong relationships with corporate clients to ensure long-term satisfaction and repeat business.
- Liaise with airlines, hotels, and suppliers to negotiate the best rates and ensure smooth travel operations.
- Prepare accurate itineraries, quotations, and travel documentation in a timely manner.
- Stay updated on travel regulations, airline fare rules, and destination requirements.
- Collaborate with the corporate sales and finance teams to ensure accurate billing and reporting.
- Manage urgent travel changes and last-minute requests with professionalism and efficiency.
- Identify opportunities to upsell additional services such as insurance, upgrades, and ancillaries.
Qualifications & Requirements
- Minimum 4 years of experience in corporate travel management or a similar role.
- Proficiency in GDS platforms (Amadeus, Sabre, or Galileo) is mandatory.
- Strong knowledge of fare construction, ticketing rules, and reissue/refund procedures.
- Excellent communication, negotiation, and client relationship skills.
- High attention to detail and ability to multitask under pressure.
- Strong organisational and time-management abilities.
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Company Information
World Travel Island stands as a prominent player in the travel industry, excelling as a Worldwide Airline ticketing Agency with B 2 B customer, Auto ticketing portal, an inbound and outbound travel operator in Sri Lanka. With a dedicated focus on arranging visas, tickets, hotel packages and tour packages, we seamlessly connect travellers to their dream destinations. We are democratising travel services by reducing cost, and barriers to entry by levelling the playing field in a secure and responsible way using technology. We take pride in our ability to provide comprehensive travel solutions and ensure hassle-free experiences for our clients.
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