AKARA Apartments

Senior Sales & Client Relations Executive - Real Estate

AKARA Apartments
Colombo, Western Full-time Negotiable Applications Closed🏠 Real Estate

Job Overview

AKARA Apartments is a fast-growing luxury real estate agency in Colombo, known for delivering exceptional client experiences and maintaining a high-performance, collaborative environment driven by a young and ambitious team. Our Customer Care division plays a vital role in shaping the first impression and overall journey of every client.


We're looking for a dynamic and experienced Senior Sales & Client Relations Executive to drive property sales while delivering an exceptional client experience throughout the customer journey. You will manage high-quality sales inquiries, conduct property consultations and viewings, build long-term client relationships, and ensure every interaction reflects AKARA's commitment to service excellence.

Key Responsibilities

  • Respond promptly and professionally to sales inquiries received via phone, WhatsApp, email, social media, and other communication channels.
  • Understand clients' property requirements and recommend suitable properties based on their needs, preferences, and budget.
  • Schedule, coordinate, and conduct professional property viewings.
  • Build and maintain strong relationships with prospective and existing clients to maximize customer satisfaction and repeat business.
  • Handle negotiations and guide clients through the sales and rental process until successful completion.
  • Follow up consistently with prospects to improve conversion rates and minimize lost opportunities.
  • Maintain accurate customer records, communication history, and sales activities within the CRM system.
  • Work closely with the Customer Care, Marketing, and Property Acquisition teams to ensure a seamless customer experience.
  • Achieve monthly sales, viewing, and conversion targets while maintaining high customer satisfaction levels.
  • Resolve client concerns professionally and ensure timely communication throughout the customer journey.
  • Stay updated on market trends, property availability, pricing, and competitor activities to provide informed recommendations.

Qualifications & Requirements

  • 3–5 years of experience in real estate sales, client relationship management, or consultative sales.
  • Proven track record of achieving sales targets and delivering excellent customer service.
  • Excellent spoken and written English. Additional languages are an advantage.
  • Strong negotiation, presentation, and relationship-building skills.
  • Experience using CRM systems to manage leads and customer interactions.
  • Ability to multitask and manage multiple client engagements in a fast-paced environment.
  • Professional appearance and customer-focused attitude.
  • Self-motivated, proactive, and results-driven.
  • A valid driving license is an added advantage.

What We Offer

Remuneration

AKARA offers a competitive basic salary with an attractive performance-based commission structure, monthly incentives, and career advancement opportunities for high performers.


Growth Path

Your growth at AKARA is performance-driven. High-performing professionals have the opportunity to progress into Team Leader, Sales Manager, Business Development Manager, and other leadership roles.


Join AKARA

Become part of a high-performing team where your sales expertise and relationship-building skills directly contribute to delivering exceptional real estate experiences. If you're passionate about helping clients find the right property while achieving outstanding results, we'd love to hear from you.

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Company Information

AKARA Apartments
AKARA Apartments 🏠 Real Estate

AKARA Apartments is a Colombo-focused real estate team specialising in luxury apartments for rent and sale. From shortlisting and viewings to negotiations and handover, we help clients make confident decisions in Colombo’s most in-demand locations.

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Posted Aug 4, 2026
🏠 Real Estate

Applications Closed

The deadline for this position has passed. Check the company page for new openings.

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